Contact Us
Have questions, feedback, or need enterprise support? We'd love to hear from you.
Channels
| Channel | Contact | Response Time |
|---|---|---|
| General Support | support@blockreq.com | < 24 hours |
| Enterprise Sales | sales@blockreq.com | < 12 hours |
| Telegram | Join our community | Community |
| GitHub | github.com/blockreq | Community |
Enterprise Inquiries
For enterprise plans including dedicated nodes, custom SLA, and private deployment, contact our sales team:
Please include:
- Your company name
- Expected monthly request volume
- Required blockchain networks
- Any specific SLA requirements
Bug Reports
Found a bug? Please open an issue on our GitHub repository with:
- Description of the issue
- Steps to reproduce
- Expected vs actual behavior
- Your endpoint network and method